Xerox Versalink C400/405 Drum Cleaning Procedure

Error in Prints: If you get black streaks or lines down the page or vertical blank lines down the page when printing, please try this troubleshooting step before contacting IBS.
- Open the door panel on the right side of the printer
- Pull out Toner Waste Container
Find and pull out the grey rod shown below

With the pad facing down, insert the rod over each letter (Y,M,C,K) and swipe in and out a few times to clean the drum

Re-place the grey wand back into its original position
Re-place Toner Waste Container back into position
Lock Toner Waste Container in place using the orange knob
Close Right Door Panel
Test Print
Related Articles
Print to Fax - Xerox VersaLink and AltaLink Printers
THIS WILL ONLY WORK IF YOUR PRINTER ALREADY HAS A FAX LINE CONNECTED TO IT All VersaLink and AltaLink To send a fax from Windows applications: With the desired document or image open in your application, open the Print dialog box. For most software ...
Password Reset
Forgotten Password If you DO NOT REMEMBER your password, please submit a ticket with IT and someone will create a temporary password. Once this is done, please return to this page for directions on how to reset your password. Password Change in ...
Error “Let’s try something else. Another sign-in method is required to access this resource”
Issue Unable to access Microsoft resources (Office products, Outlook email, Edge, SharePoint, OneDrive.). The below error message occurs: Resolution Log out of "Work or School Account" on the computer. Access Settings on your PC Choose "Accounts" ...
Adding Additional SharePoint Sites to OneDrive
IT has configured your profile to automatically sync your department's SharePoint libraries to your OneDrive. Sometimes, you might be trying to sync a library from a different department, that you have permissions to access. If you notice the site ...
Using the Online Archive Feature in Outlook 365
Purpose This document outlines the steps for accessing and managing the Online Archive feature in Outlook 365, which helps users organize, declutter, and retain emails for compliance and storage optimization. Procedure Access the Online Archive ...