Missing emails or meeting invites
If you are having issues with receiving emails and the emails not showing up in your inbox, turning off Cached Exchange Mode can help resolve this issue. Please follow the steps below. If you are still having issues after changing the setting, please reach out to IT and submit an IT helpdesk ticket.
- Open
desktop app “Outlook”
- File
> Account Settings
- Double-click on your email account
- UNCHECK the box for Cached Exchange Mode
- Click “Next”
- Restart Outlook
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